1. Data Privacy Policy

This statement sets out the data privacy policy (“data privacy policy”) of our website at www.BlueZest.com (“our site”). This explains the personal information we collect from users of our site and what we do with that information.

Our site is operated by BlueZest Mortgages and Loans Limited. A company registered in England & Wales with company number 10685117, the registered office of which is 16 Castle Boulevard, Nottingham, England, NG7 1FL. For the rules governing use of our site, please refer to our terms of use.

2. Collection and use of personal information

Our site collects personal information about you when you use a link to send us an email. If, in that email or any attachment to the email, you voluntarily provide us with personally identifiable information about yourself, such as your name, address or telephone number, we will collect and store that personal information.

Subject to you agreeing to allow us to contact you with promotional offers, we may from time to time advise you of products and/or services that are available to you from us. We may contact you for such marketing purposes by e-mail, telephone (including automated calls), SMS or other electronic messages, post or fax (depending on the information we collect from you). If you do not wish to receive offers then you will be able to prevent your information being used for communications by ticking the opt-out tick box at the time your personal information is collected or, at any time, by emailing enquiries@BlueZest.com

3. Sharing of personal information

It is necessary to disclose your personal information to:

  • Our employees and agents, and our group companies and their employees and agents, for the purpose of communicating with you
  • Anyone who may take over the operation of our site or who may purchase any or all of our assets, including your personal information (we will contact you using the details you provide if there is any change in the person controlling your information)

As a result of us disclosing your personal information to any of the parties mentioned above, your personal information may be held by us and additionally by the parties mentioned above.

We will not disclose your personal information to anyone other than those parties set out within this Data Privacy Policy without your consent, unless the law requires us to do so.

If you apply for any of our loan or mortgage products the use of your personal data will be subject to additional terms and conditions and these will be notified to you but will include checking your identity and any information you supply to us, and checking with fraud prevention and credit reference agencies for the purposes of credit assessment, money laundering, fraud prevention, system testing, analysis, and debt recovery.

4. IP addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to analyse aggregate information. Our website uses a variety of cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a better experience when you browse our website, and also allows us to improve our site. The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. Our cookies are not used to collect personally identifiable information about you.

Most web browsers allow some control of most cookies through the browser settings. For more information on this, and more information about cookies in general, you may wish to visit www.aboutcookies.org . For information about how to delete cookies from your mobile ‘phone you will need to refer to your handset manual.

Please be aware that restricting cookies is likely to impact on your ability to use our websites effectively and may make areas of our website inaccessible or inoperable.

5. Security of personal information

We take the security and disclosure of personal information very seriously and as such we will not sell, trade, rent or otherwise provide personal information sent to us via our site to any third parties save as set out above.

We are mindful of the importance of upholding the security of information under our control. All data collected through our site that is stored electronically, is stored on secure servers, and we have stringent security and confidentiality procedures covering the storage and disclosure of such information, in accordance with the Data Protection Act 1998. We endeavour to take all reasonable steps to protect the privacy of your personal information. However, we cannot guarantee the security of any personal information you disclose on-line. You accept the inherent security risks of providing information and transacting over the Internet, and will not hold us responsible for any breach of security, unless this is due to our negligence or wilful default.

6. Consent

By using our site, you consent to the collection and use of your personal information as stated above. We reserve the right to amend this data privacy policy from time to time and, if we do so, your continued use of our site will be taken as acceptance of any such change.

Some websites that have links to and from our site from time to time may collect personal information about you when you access or utilise those links. We do not control the collection or use of such information, and the practices of those websites are not covered by this data privacy policy. Some websites that have links to and from our site from time to time may also use their own cookies. We have no access to, or control over these cookies, and you are advised to check the cookie policies on such other websites or to amend your site browser’s settings with respect to cookies accordingly.

Please note that this data privacy policy only concerns the collection and use of personal information on this website. If you purchase any products or services from us or our group of companies via other sites which we or our group of companies maintain, separate terms on how your personal data will be used will be applicable.

7. Your rights to see your personal data

You have the right to see the personal data (as defined in the Data Protection Act 1998) that we keep about you, on receipt of a written request, verification of your identity, and payment of a fee. If you are concerned that any of the personal information we hold on you is incorrect or if you wish to object to the use we have made of your personal data, please contact us at enquiries@BlueZest.com or the following address:

Customer Services Department
BlueZest
16 Castle Boulevard
Nottingham
England
NG7 1FL