19. What type of support is available to help me manage my financial situation
If you are concerned about money or struggling to pay your mortgage, then please contact us as soon as you can and we will do our best to help. Our contact number is on 0330 403 0020*.
If you are struggling to pay your mortgage due to unsecured debts then you should also consider seeking free debt advice from a company such as Payplan (0800 280 2483), CCCS (0800 138 1111) or the National Debtline (0800 808 4000).
The Money Advice Service (0300 500 5000) can offer advice when it comes to managing money and you can also contact your local Citizens Advice Bureau (www.citizensadvice.org.uk) for advice and support.
*Lines are open 8am to 8pm weekdays and 9am to 1pm Saturdays. Calls to 03 numbers cost the same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way. Calls may be monitored and recorded.